DAPPER SOULS
Privacy Policy
Last updated: 28 October 2026.
Who we are
Dapper Souls is a trading name of DAPPER SOULS LTD, registered in England and Wales, company number 16960193. Registered office: 29B Keymer Road, Hassocks, BN6 8AB. We are the controller of the personal information we use to run our shop. For privacy questions or to exercise your rights, contact info@dappersouls.com or +44 7518 403458, or write to our registered office.
Information we collect
When you buy through PayPal, we receive order information needed to supply your socks: your name, email, delivery address, items and quantities, transaction reference and payment status. We may receive a phone number if you provide one during checkout. If you contact us, we also receive the contact details and information you include in your enquiry, return request or complaint.
Our website hosting and security providers process technical information such as IP address, browser details, requested pages and request times to deliver and protect the website.
Why we use it
- To process your purchase, deliver your order and manage cancellations and returns: to perform our contract with you.
- To answer questions before an order: to take steps at your request before entering a contract.
- To keep required transaction and accounting records: to comply with legal obligations.
- To respond to other enquiries, resolve disputes, prevent fraud and keep the site secure: our legitimate interests in running and protecting the business.
We need your order and delivery information to fulfil a purchase. Without it, we cannot process or deliver your order. Please do not include unnecessary sensitive information in messages to us.
PayPal and other recipients
PayPal processes payments on its own checkout service. We do not collect or store your full card number or card security code. PayPal uses information for its own payment, security and regulatory purposes under its privacy statement.
We share information needed to deliver your order with delivery and shipping-service providers. Website hosting, security and email providers process information needed to operate these services. We may share relevant records with professional advisers and public authorities when needed for legal obligations or claims.
Website storage and overseas processing
The shopping bag is held in page memory and resets when you reload or leave the page. The PayPal checkout is a separate website with its own cookies and privacy controls. Our hosting uses ChatGPT Sites and Cloudflare infrastructure; security services may use cookies needed to deliver and protect the site. See Cloudflare's privacy policy for its processing.
Service providers may process information outside the UK. Where we arrange a restricted transfer, we must use an applicable UK adequacy arrangement or appropriate contractual safeguards. You can contact us for details of the safeguards relevant to your information. PayPal explains its own international processing in its privacy statement.
How long we keep information
Order and payment records needed for company accounting and tax are normally retained for six years from the end of the financial year they relate to. They may need to be kept longer where required by law, a tax enquiry or an ongoing dispute.
Other enquiries and correspondence are retained for as long as needed to answer the enquiry and deal with related follow-up, returns or disputes. We assess retention by the purpose, relevant legal requirements and whether a claim remains unresolved, and delete or anonymise information when it is no longer needed. Technical information is kept for the period needed to operate, secure and troubleshoot the service, subject to the providers' retention arrangements.
Your rights
Depending on the circumstances, you can request access to your data, correction, erasure, restriction of processing or a portable copy. You can object to processing based on legitimate interests, and you have an absolute right to object to direct marketing. If processing relies on consent, you can withdraw it at any time without affecting earlier lawful processing. Some information must be retained to meet legal obligations.
Contact info@dappersouls.com or +44 7518 403458. We normally respond within one month. We may ask for information to verify your identity; if a lawful extension is needed, we will explain why.
You can complain to the Information Commissioner's Office (ICO). You do not have to contact us first, although we welcome the opportunity to resolve a concern.
Changes to this policy
We will update this page when our processing changes and provide any further notice required by data protection law.